Laboratory Quality Indicators
The NRCP establishes quality indicators to monitor and evaluate performance of its processes every year. These indicators are presented during the annual management review.
Test Ordering
Monitoring correct ordering of tests.
Patient Identification / Specimen Collection
Ensuring accurate patient and specimen matching.
Specimen Identification, Preparation, and Transport
Maintaining integrity of specimens through proper handling.
Specimen Inadequacy / Rejection
Tracking specimens rejected due to quality issues.
Blood Culture Contamination
Monitoring contamination rates in blood cultures.
Specimen Container Information Error
Checking for errors in specimen labeling.
Analysis
Evaluating quality of laboratory analyses.
Proficiency Testing Performance
Assessing lab staff skills through proficiency tests.
Result Reporting
Ensuring accurate and timely communication of results.
Inpatient Laboratory Result Availability
Tracking availability of results for inpatients.
Corrected Laboratory Reports
Monitoring corrections to previously reported results.
Critical Values Reporting
Ensuring critical results are communicated immediately.
Turnaround Time
Measuring speed from test request to result reporting.
Clinician Satisfaction with Laboratory Services
Evaluating user satisfaction with lab services.
Result Interpretation and Ensuing Action
Ensuring proper follow-up based on results.
Follow-up of Abnormal Results
Monitoring action taken for abnormal test results.